I work at the intersection of systems, strategy, and execution—designing clarity where things are complex.


Detailed case studies are shared selectively due to client confidentiality.

When I’m most helpful

Launching something new
Ensure a smooth launch strategy with user-centric design and rapid iteration cycles.
Visioning a future-state
Imagining success through persona-led, decision-making journeys and future user flows.
Simplification and usability
Identify existing friction points and optimize user pathways for improved, satisfying experiences.
Reinventing experiences
Leverage design thinking to optimize legacy interfaces and streamline new implementations.
Growth roadmapping
Leverage design thinking to optimize interfaces and streamline new implementations.
Scaling a design team
Evaluating dynamics and best practices for design ops, team efficiency and output quality.
Experience
Fractional Consultant — Scott Theisen Design Co.
September 2019 — Present

Group Creative Director, Sr Manager — Deloitte Digital
August 2018 — September 2019

Executive Creative Director, Associate Partner, Interaction Discipline — VSA Partners
October 2012 — July 2018

Designer — Froeter Design
October 2001 — September 2012
Me
I turn complex human and digital systems into revenue engines through design, research, empathy and operational rigor.

Former Executive Creative Director at Deloitte Digital & VSA Partners. Scaled studios to >$9M in earned revenue and >2m in managed. Built and led teams >30. Delivered >$100M+ in client outcomes to Fortune 100s. Led the research and design for >5M digital pages for dozens of websites, SAAS, and apps for startups and Fortune 500s.
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Design smart beautiful systems.

Scott Theisen Design Co. © 2026