Launching something new
Ensure a smooth launch strategy with user-centric design and rapid iteration cycles.
Visioning a future-state
Imagining success through persona-led, decision-making journeys and future user flows.
Simplification and usability
Identify existing friction points and optimize user pathways for improved, satisfying experiences.
Reinventing experiences
Leverage design thinking to optimize legacy interfaces and streamline new implementations.
Growth roadmapping
Leverage design thinking to optimize interfaces and streamline new implementations.
Scaling a design team
Evaluating dynamics and best practices for design ops, team efficiency and output quality.
Fractional Consultant — Scott Theisen Design Co.
September 2019 — Present
Group Creative Director, Sr Manager — Deloitte Digital
August 2018 — September 2019
Executive Creative Director, Associate Partner, Interaction Discipline — VSA Partners
October 2012 — July 2018
Designer — Froeter Design
October 2001 — September 2012
I turn complex human and digital systems into revenue engines through design, research, empathy and operational rigor.
Former Executive Creative Director at Deloitte Digital & VSA Partners. Scaled studios to >$9M in earned revenue and >2m in managed. Built and led teams >30. Delivered >$100M+ in client outcomes to Fortune 100s. Led the research and design for >5M digital pages for dozens of websites, SAAS, and apps for startups and Fortune 500s.
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